Barbara Tonelli
Practice Leader, Ultimate Software
Barbara Tonelli, PMP, CHRL is a Practice Leader for Ultimate Software's Canadian Launch team and has been working in the Human Capital Management industry for 20 years. She helped pioneer the introduction of Agile for Services to her implementation team in 2016 where they leverage Kanbanize to drive performance and efficiency within Launch. She is passionate about the Agile Methodology and how its adoption can transform the professional services industry.
Formula One Services Tyre Changes using Agile
Making the jump to using Agile and Kanban boards for services delivery projects comes with many opportunities. This session will cover the journey a services delivery team took in rolling out Agile and Kanban to the implementation team and how service levels improved as a result of not giving up at the first obstacle.
Making the jump to using Agile and Kanban boards for services delivery projects comes with many opportunities. This session will cover the journey a services delivery team took in rolling out Agile and Kanban to the implementation team and how service levels improved as a result of not giving up at the first obstacle.