Melissa Boggs

Chief ScrumMaster for the Scrum Alliance
Melissa Boggs is the Chief ScrumMaster for the Scrum Alliance. Together with the Chief Product Owner and the exceptional staff, Melissa seeks to fulfill the Scrum Alliance's vision of transforming the world of work.  

   Since 2001, Melissa has embraced experiences in leadership, business, and product development. Her experience with applying, consulting, coaching, and training agile values and principles spans executive teams, software teams, marketers, and educators in domains such as healthcare, public education, e-learning, security software, government agencies, and communication technology. As a consultant and as an executive, she has consistently embodied the Scrum values, and additionally holds dear her personal values of Courage, Empathy, and Creativity.
   Melissa is a Certified Enterprise Coach (CEC), Certified Team Coach (CTC), Certified Agile Leader 1 (CAL1), Certified LeSS Practitioner (CLP), Kanban Management Professional (KMP I), and a Project Management Professional (PMP). She holds an MBA in IT Management and a B.S. in Information Technology from Western Governors University.

Exhaustion is Not a Status Symbol

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In her book, The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are, Brene Brown shares her 10 Guideposts of Wholehearted Living. Number 7 on that list is “Cultivating Play and Rest: Letting Go of Exhaustion as a Status Symbol and Productivity as Self-Worth”. This resonates deeply with the 8th agile principle regarding sustainable pace.

In the world of Scrum software development, it is all too easy to get caught up in pumping out user stories and increasing velocity sprint after sprint, but what does that type of hamster wheel mentality do to us physically, mentally, and spiritually? For that matter, what impact does it have on our products? Are we building fast things, or the right things? Are we making time to dream up big, new ideas and/or to build a cohesive team around our mission?

In this discussion, we will explore the dangers of exhaustion as a status symbol – for our organizational culture, our teams, and ourselves. We will discuss the specific risks of inadvertently creating a competitive exhausted culture within an agile transformation, and the ways in which we can leverage the agile values and principles in order to mitigate those risks. Lastly, we will take a look inward to assess our own attitudes and views about work life balance.

Work-life balance is a buzzword that we throw around, but how often does the culture of an organization support exactly the opposite? Hero culture is rewarded, and our output viewed as a measure of our worth on performance reviews. We set out to transform the world of work with agile and with Scrum, yet I’ve heard the Scrum sprint cycle described as a “hamster wheel”, an endless conveyor belt of backlog and sprint reviews that the developers cannot escape. This is not congruent with what we read in the agile values and principles.

I’m interested in inspiring a discussion about the pitfalls of a competitive exhausted culture, and how we in the Scrum community, even with the best of intentions, could be “accidentally responsible” for continuing to spin the hamster wheel. Hero culture has been discussed before, but have we addressed our own potential culpability in creating it? We need to make sure that the principles and practices of Scrum are being used for good, not for evil. It all starts with a conversation.